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AN ADVERSITING SUPPLEMENT TO THE WASHINGTON POST MAGAZINE

He described growth in the mobile sector over the last three or four years as "fantastic," doubling every year. Telenor now holds 56.5 percent of Kyivstar, the leading provider in Ukraine, with the rest of the shares held by Russia's Alfa Group. Telenor has invested $3b over ten years. It now has 23 million subscribers, and signs up 20,000 new ones a day. Annual turnover is $2b and EBITA (earnings before interest, taxes and amortization) is 60 percent.

Moe pointed out that early business plans were extremely cautious. Telenor staff who studied Ukraine expected mobile phone penetration to reach only two percent after 10 years, "and the board of directors thought that was too high," he said. The board should be happy today, since the Kyivstar investment is Telenor's most profitable subsidiary out of the 12 it's established in various parts of the world.

Moe makes no bones about the difficulties his company has faced, and continues to face. Alfa Group has contested Telenor's shareholding and failed to act on an international arbitration ruling in Telenor's favor. Alfa has used the long-established Russia-Ukraine relationship to try to influence Ukrainian courts in its favor. But, so far at least, Telenor is holding firm and doing fine.

Moe had several words of wisdom for investors. He said the first priority is "protection of your ownership rights." Full control (100 percent shareholding) is ideal. Second, be sure to use good legal and accounting advice. "We are spending much more on professional advice than we do normally, but it is worth it," he said.

Asked if all the hassles have been worth it, he answered without hesitation: "Absolutely!" Moe noted that for new investors, the main challenge is to create positive interest. "After that, there are so many positive things." Among those things, "all the main parties are business friendly," he said, despite their differences on foreign policy.

What's more, a Telenor subsidiary, EDB has purchased two Ukrainian IT companies, and plans to use Ukraine as its global center for IT development. It made the move after looking at other candidates around the world, such as India and China. Moe says Ukraine was chosen because of "the very high theoretical competence" of Ukrainians in the industry.

Clearly, with improvements there would be more investment. Anna Derevyanko of the EBA summed up what her members are looking for: "Stronger rule of law and better quality public administration." She noted that the courts system is "not very transparent" and that judges have a lot of leeway interpreting the law.

Jorge Zukoski, the president of the American Chamber of Commerce and an 11-year resident of Kyiv, agreed that his 550 members, who together represent "the vast majority of foreign investment in Ukraine," are looking for better implementation of laws and better administration. Sectors of interest to US companies range from agriculture and financial services to broadband.



As Ukraine's economy matures, businessmen seek more and more professional services, creating opportunities for young people, and driving consumer spending.



 

Wealth flows down as the economy matures
  Ukraine today is a country of contradictions. In some parts of the country there are few cars on the streets and most of those are Soviet-era Ladas and Moskvich, or old compact models imported from Europe. Then there is Kyiv, with its streets packed with a mixture of European and Japanese cars, including a surprisingly large number of top-of-the line brands, such as Bentley, Porsche, Mercedes, Lexus, BMW and Audi.

Some folks are doing well. Many not so well. The gaps are enormous.

One of the best people to explain this phenomenon is Jorge Intriago, a partner at Ernst & Young, one of the top international accounting and consulting firms, and an 11- year resident of Kyiv.

The pyramid he drew of Ukraine's population shows the following rough breakdown:

Five percent are top earners. This segment includes 30 oligarchs, or major business figures. They are each worth between several hundred million and several billion dollars. Just beneath them, in the same top tier, are what he calls 'mini-oligarchs'.
The 'minis' are businesspeople in the $100-300 million bracket.

Ten percent belong to the next tier, which is made up of a rapidly- expanding group of wealthy professionals and businesspeople. Typically, these executives and entrepreneurs are making in the range of $500,000 a year, while many do even better. As the market economy matures, their skills are in high demand, and they can demand excellent compensation.

Twenty-five percent Intriago puts in what he calls the Middle Class. These are Ukrainians with a household income of $20-30,000 a year.

Sixty percent, though, live on a household income of about $6,000 a year, barely enough to survive. And at the bottom of
this segment you have people earning much less, including pensioners getting about $100 a month, barely

  enough to purchase food essentials, and people in rural areas and poor parts of town that have not yet benefited from Ukraine's economic boom.

"Wealth flows down," Intriago explained. As people at the top seek to expand their businesses, they need more and better professional services, feeding the demand for talented people in the professions and in smaller firms.

"Investment is fueling middle class growth," he noted. And with the demand for talent so strong, he said "It is a totally one-sided market, an employee market."

He noted that the amount of investment flowing into Ukraine is not recognized by the practice of only recognizing capital as investment, ignoring the often much larger amounts provided in the form of loans to the companies receiving the investment. "There is at least 70 percent more foreign direct investment than reported officially," he said.

As vice president of the European Business Association for seven years, he is very familiar with the cons as well as the pros of investing in Ukraine. Noting the trend of less government interference since the Orange Revolution, he said "a government that does not participate in business is the best of all."

The things that worry businesspeople and would dampen investment include imposition of price controls, as Russia is doing now, or reprivatization of former state assets in the name of reversing corruption.

He noted that once Ukraine enters the World Trade Organization, which is expected next year, the European Union has promised to open free trade negotiations. This would mean that companies could manufacture at low cost in Ukraine, and sell into the huge European Union market freely.

Experience has shown that economies that integrate with the European Union, whether through membership or trade agreements, tend to improve in the distribution of wealth.

"The business community is very optimistic," Intriago said.